Everything a procurement review needs — in one place
Security, privacy, residency, uptime and the full set of legal documents your IT, security, legal and audit teams need to approve VitalReturns.
How we protect your data
Encryption, access controls and operational safeguards designed for regulatory, financial and personally identifiable data.
- Security product page
The capabilities, in one page — ready for a procurement review.
Open - Security policy
The full policy covering encryption, access, incident response, sub-processors and data retention.
Open - Audit trail
Attributable, tamper-evident log of every workspace change — exportable on demand.
Open
How we handle personal data
Aligned to Uganda's Data Protection and Privacy Act and the DPPA regulations — including data residency, consent and retention.
Where VitalReturns runs
Primary infrastructure in Uganda. Clear data residency, uptime and operational practices.
- Hosting & data residency
Primary infrastructure in-country; no cross-border transfer unless you opt in.
Open - Service status
Live platform status, incident history and planned maintenance windows.
Open - Team access & impersonation
No standing access to tenant workspaces. Support impersonation is logged and time-bound.
Open
The contracts you'll sign
Our standard terms, acceptable use and the agreements that cover your workspace.
Need a vendor pack for your team?
We can send a bundle including the security policy, DPIA template, sub-processor list and sample terms — email us from the contact form.