Disclaimers

Last updated: 12 October 2026

Not tax or legal advice

VitalReturns is a software platform that helps businesses, accountants and tax agencies prepare, submit and reconcile Uganda tax returns. It does not provide tax, legal, financial or accounting advice. Users remain responsible for all filing decisions and for engaging qualified professional advisors where appropriate.

Preparation and submission tool

While VitalReturns generates URA-compatible workbooks and PRNs and submits them on behalf of users where configured, final responsibility for the accuracy and timeliness of each filing lies with the taxpayer. Users should review every return before submission and retain their own copies of filing acknowledgements.

Third-party integrations

Payments through MTN Mobile Money, Airtel Money, Flutterwave, Pesapal, and bank transfers are processed by the respective providers under their own terms of service. VitalReturns is not responsible for provider-side failures, settlement delays or disputes between a user and a provider.

URA and URSB availability

Submission success depends on the availability of the Uganda Revenue Authority and URSB systems. Where upstream systems are degraded, VitalReturns queues submissions for automatic retry but cannot guarantee a specific acknowledgement time.

Service levels

Service availability targets are described in the Terms of Service. Marketing claims about speed, completeness or accuracy on the public website are illustrative and should not be read as contractual commitments.

Contact

Questions about these disclaimers: legal@vitalreturns.ug.